HM Civil: Asset Management Case Study

Will Smith - Co Founder
June 20, 2024

Watch Case Study Video here: https://youtu.be/fUJKq9ZAdY8

Use Cases

  • Daily Machine Inspections
  • Servicing Interval Tracking
  • Machine Defect Tracking
  • Digital Job Cards
  • Workshop Forms

Background

H&M Civil, a Sydney-based civil engineering contractor, manages a diverse fleet of 70 assets, including heavy industry equipment. Gary, the Plant Manager, oversees these assets with a workshop team of two full-time staff and two subcontractors.

Challenge

Previously, H&M Civil relied on manual and outdated systems to manage their fleet, resulting in delayed fault reports by 1-2 weeks. This inefficiency led to reactive maintenance and time-consuming fleet management processes.

Solution

The transition to Nomad was driven by the need for a simpler, more efficient system to reduce paperwork, improve fault reporting accuracy, and enhance fleet visibility.

Nomad's QR codes enabled real-time logging of faults, allowing operators to report issues and attach photos directly. This system improved the accuracy and timeliness of information, facilitating quicker responses to reported faults.

With Nomad, H&M Civil streamlined work order management, assigning tasks efficiently to their team of mechanics and contractors. This included two full-time mechanics, a part-time contract mechanic, and outsourced services for auto-electrical and hydraulic repairs.

Benefits and Impact

Improved Fault Reporting and Response Time

  • Real-time fault reporting enables prompt issue resolution.
  • Early identification and repair of minor faults prevent escalation into major problems, reducing downtime.

Enhanced Workflow Management

  • Streamlined work order assignment and tracking optimize the repair and maintenance process.
  • Managers have greater visibility and control over fleet operations, ensuring timely repairs.

Increased Preventative Maintenance

  • The system enhances preventative maintenance capabilities, reducing reliance on reactive maintenance.
  • Early issue detection minimizes machine downtime, improving overall fleet performance.

User-Friendly System

  • The QR code system is easy to use, encouraging prompt issue reporting.
  • The simplicity and efficiency of Nomad have led to better adoption and utilization by the team.

Conclusion

The switch to Nomad has been transformative for H&M Civil, significantly improving fleet management and operational efficiency. Gary and his team day to day has been improved by Nomad's ease of use, the support provided, and the tangible benefits realised.

Nomad has enabled H&M Civil to transition from a chaotic, paper-based system to a streamlined digital platform, enhancing their fleet management capabilities and reducing downtime. This successful implementation showcases the potential of modern fleet management solutions to revolutionize traditional civil works operations.